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A letter from Dr. Robert D. Sax to his patients

Robert Sax MD PHD After having had the privilege of providing eye care to my patients for almost 40 years, I have decided to retire. As you can imagine, it is a big decision and a big change, but it will allow me to spend more time with my family.

During my years at Ophthalmic Consultants, I served as both a partner to the Practice and director of Retina services. As I looked to the future, I gave great thought about my current patients and to future patients and the need for ongoing high quality eye care. I also considered the future of Ophthalmic Consultants and the wonderful people who work there today and those who will find opportunity there in the future.

To prepare for my retirement, I joined with our management team to assure we have an experienced, compassionate, and talented team of doctors many of whom you already know. So, it is with foresight and thoughtfulness that I entrust your general eye care to:

If you have been a retina patient of mine, I have assured Ophthalmic Consultants has a strong retinal eye care team to support your eye health needs. I am confident entrusting your retinal eye care to:

Each of these doctors has my “stamp of approval” and will provide the quality of care you are used to and deserve. When it is time for your next retina eye appointment, depending on your individual needs, our office will work with you to schedule with one of these very capable physicians. You can learn more about each doctor by clicking on their names within this letter or find detailed information about all our doctors in the “About Us” section of our website.

While Ophthalmic Consultants is no longer taking appointments for me, I will be working in an occasional capacity when one of our doctors is out of the office.

Once again, thank you for having entrusted me with your precious eye health. Thank you for having enriched my life.

Sincerely,

Robert D. Sax, M.D., Ph.D.

Albany (518) 438-5273 • Clifton Park (518) 383-8589 • Schodack (518) 477-2391

Troy (518) 274-3123 •Schenectady (518)370-0066

Updated COVID-19 MESSAGE – Please Read

Updated Oct 11, 2022

OPHTHALMIC CONSULTANTS OF THE CAPITAL REGION IS COMMITTED TO KEEPING OUR PATIENTS AND STAFF SAFE WHILE PROVIDING QUALITY CARE!

Dear Patients – Our policies and procedures may change from time to time depending on the CDC or State Guidance. The rate of Covid infections and incidence in our cities will also determine what guidelines may or may not be followed. Thank you for your understanding and your patience!

We are operating under normal office hours, Monday-Friday from 7:10 am until 5 pm.

We are providing all types of eye care appointments from routine and follow-up care to urgent and emergent care.

All patients under the age of 18 MUST be accompanied by an adult.

Telehealth appointments are available as a means of flexible, on-demand, home-based, care. You may contact our office at 518-438-5273 to schedule an appointment and for answers to any questions about what to expect during your first telehealth visit. You may call us 24/7 and one of our doctors will be available to return your call.

Eye surgery is being performed at our surgery center, the Albany Regional Eye Surgery Center (ARESC).

Optical Services are fully open at each of our offices providing all services, everything from minor repairs to contact lens orders to filling new prescriptions for eyewear. Appointments are required. Please call the front desk number for the office posted on the front door to gain access to the Optical area.

Your Appointment – What to Expect

1. Mask Policy
  We have made a change to our masking policy due to the increased incidence of Covid in our area recently. We are requiring all doctors, employees and patients to wear masks (surgical, KN95 or N95 only). This is due to the increase in Covid cases in our communities. Masks are to stay in place for the entire time of your visit and are not to be removed. If you arrive at our office without a mask, one will be provided.
2. Waiting in your vehicle
  You can request to wait in your vehicle; we just request that you notify the receptionist upon check-in. At this time, we are still only allowing patients in our offices. Visitors will be asked to wait in their vehicles. If you have a special need related to attending with a patient, please speak with our front desk staff or office manager about the situation. Additionally, all patients younger than 18 MUST have an adult in attendance with them during their appointment.
3. Plan on ample time for your appointment
  If your visit is for a post-operative follow-up, plan on it taking approximately one hour from your scheduled arrival time to complete your visit. In the case of an annual eye examination, plan on being at the practice for roughly one and one-half hours from your scheduled arrival time. In the case of a medical/specialty examination, please plan on a full two hours from your scheduled arrival time. While these timeframes may be longer than what you are used to with other doctor appointments, eye care is different because of the various numbers of test that take place – some preplanned and many not preplanned, as the need for the test often arises during a portion of the eye examination. Our schedules are often interrupted due to emergencies which are seen on an URGENT basis. We value your time and thank you for your understanding.
4. We are committed to providing a patient focused experience
  While our practice locations see many patients, our goal is that each and every patient is treated with respect, kindness, and outstanding clinical care. Please help us know how we are doing and reach out to us with any feedback – good and bad. When providing feedback, it is very helpful if you identify the office location you visited. We take your feedback seriously and will celebrate our successes and work hard to correct our shortcomings. After your visit, if you have feedback to share with us, please send an email to: PatientFirst@OphthalmicConsultants.com
5. Schenectady Office
  As of September 15, 2022, our new Schenectady location will be: The Medical Suites, 500 State Street, Suite 1A Schenectady, New York. This location is less than a quarter mile from our previous location.

Please be kind and patient to our staff and doctors. We are working as quickly and efficiently as possible to treat patients with both eye emergencies as well as serious eye diseases each day.

Albany Office – (518) 438-5273
Clifton Park Office – (518) 383-8589
Schenectady Office – (518) 370-0066
Schodack Office – (518) 477-2391
Troy Office – (518) 274-3123

Additional steps we are taking to keep people safe

1. All the desk and counter spaces have the addition of plastic sneeze shields.

2. All slit lamps in examination rooms have medical plastic shields between the patient and the doctor/technician.

3. Each lane and patient or employee “touch area” is sanitized after each patient encounter.

4. Stand-alone HEPA air filters and HEPA Humidifiers have been placed in interior areas to enhance ventilation.

SCHENECTADY EYE CARE CENTER

Eye Exams, Cataract Treatment, Glaucoma Treatment, Retinal Specialists, Optometrists, and Ophthalmologists

WE’VE MOVED

From September 15th, please come to our new location

The Medical Suites
500 State Street, Suite 1A
Schenectady, New York
12305
(Less than a quarter mile from our previous location)

Our new building sits at the corner of State Street and Clinton Street.
Use the entrance to the left of the Bank of America Building on the State Street side, or the back entrance on the Clinton Street side (The Medical Suites entrance).
Free valet parking at both entrances as well as free surface lot parking on the Clinton Street side.
Our Schenectady phone number has not changed and is (518) 370-0066.
Our fax number remains (518) 274-0624.

Open Monday-Friday 7:10 AM-5:00 PM

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