Message to Our Patients About Covid-19/Coronavirus
There is no higher priority for us than the health and safety of our patients, staff and their families. According to authorities/public health officials, it is strongly encouraged to isolate at your home. With news surrounding us over health concerns for the Coronavirus (COVID-19), we want to let you know about the measures we are taking for your health and safety during this time. As medical leaders, it is our goal to provide the necessary eye care you need with the highest measures of safety possible.
Essential, Urgent & Emergent Eye Care Appointments
It is our goal to provide essential, urgent and emergent eye care to patients. As many patients and providers are aware, the regular in-office treatments (such as injections) we provide maintain sight and functioning and missing an appointment or treatment can lead to permanent vision loss. We are striving to minimize disruption to these visits, as much as possible. If you are not sure if you should keep your appointment, please call any of our offices. Our eye doctors are working tirelessly to assess each patient’s eye care requirements and the need for an appointment.
In-Office Lasers
At this time, we are still providing sight-saving laser procedures. We will be contacting all patients with a laser procedure appointment to confirm the time and location. Please call any of our offices if you have any questions or concerns regarding your laser procedure appointment.
Outpatient Surgery
All elective surgeries at the outpatient surgery center have been postponed until further notice. Regarding urgent and emergent surgeries, while we continue to monitor the pandemic, we are looking at each eye surgery appointment individually and deciding when to perform the surgery based on the urgency of each patient’s situation.
All Other Appointments
We are modifying how we see patients during this pandemic. If you are scheduled for a routine eye exam especially a one year or six months follow up visit, and you are not experiencing any worsening eye symptoms, we ask that you reschedule your appointment at least two months from now.
Modified Office Hours (Effective Monday, March 23, 2020)
Our Schenectady and Schodack locations will continue to be temporarily closed so that we can better staff our other locations. Our Clifton Park and Troy offices will have restricted hours. The Clifton Park office will be open Tuesday and Thursday from 8:00 AM to 5:00 PM. Our Troy office will be open Monday, Wednesday, and Friday from 8:00 AM to 5:00 PM. The Albany office will maintain a regular schedule Monday thru Friday, 8:00 AM to 5:00 PM.
Enhanced Safety Measures: Check-in procedures, and social distancing
- Our doors will be locked and patients with appointments will be required to stay outside of the office until the technician is ready to bring the patient into the office.
- There is a sign on the front door of our office. Please call the telephone number on the sign and let the receptionist know you have arrived.
- For social distancing purposes, remain in your car if possible. We will call you and unlock the door when the doctor is ready to see you. Only the patient will be admitted into the office.
