We are PROUD to have received your support. With five locations and 15 doctors, you can be confident you are making the right choice for all your eye care by coming to us. We provide a complete range of services from comprehensive eye exams to specialty eye care. Five Convenient Locations: Albany, NY 3 Atrium […]Read More >
If you need assistance at any time, call or e-mail us:
518-438-5273 info@ophthalmicconsultants.com
Updated Sept 4, 2021
We have made a change to our masking policy.
We will no longer permit patients to use a cloth mask while in our facilities as they are now considered not effective enough (based on recent studies).
If you arrive with a cloth mask we will provide a surgical mask for you to use while with us. Should you arrive with a n95 or kn95 mask you will not be required to change over to a surgical mask. Thank you for your understanding.
We are operating under normal office hours, Monday-Friday from 8 am until 5 pm.
We are providing all types of eye care appointments from routine and follow-up care to urgent and emergent care.
In our TROY location, due to the small parking lot, we must institute the following procedure:
Please do not drop off the patient upon arrival.
Our office will indicate whether or not there is space inside for the patient to wait. Whether the patient is able to wait inside or not, If the lot is full, we ask that you go to a Public Street Parking area on 8th street and wait there after calling in.
Directions are: Turn left on Jacob out of our lot and go up to 8th Street, (Street above Kennedy Towers). Public Street Parking is available on the left and right off Jacob on 8th. Only restricted parking is Thursdays 9:00am to Noon.
Do not have your passenger, (our patient) walk from 8th St. If you, the patient, are arriving alone and there are no parking spaces available when we call you to come in, please let our office know by telephone and we will direct you as to how to proceed.
When directed by telephone bring the patient to our front door, drop off the patient and then you can return to wait in the same off-site parking area.
You will be called by the patient when they are ready to be picked up at our Main Entrance.
General Procedures for all locations:
IT IS VERY IMPORTANT TO ANSWER ALL THE COVID AND HEALTH SCREENING QUESTIONS ACCURATELY — WE MUST ALL PROTECT ONE ANOTHER. IF YOU HAVE OR THINK YOU HAVE OR HAD EVEN ONE SYMPTOM — PLEASE INFORM US AND WE WILL RESCHEDULE YOU FOR A FUTURE APPOINTMENT ONCE YOU ARE SYMPTOM FREE AND ENOUGH TIME HAS PASSED TO HELP ASSURE YOU ARE COVID SAFE!
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Telehealth appointments are available as a means of flexible, on-demand, home-based, care. You may contact our office at 518-438-5273 to schedule an appointment and for answers to any questions about what to expect during your first telehealth visit. You may call us 24/7 and one of our doctors will be available to return your call.
Eye surgery is being performed at our surgery center, the Albany Regional Eye Surgery Center (ARESC). To learn more about eye surgery safety, follow this link Surgery Safety
Optical Services are fully open at each of our offices providing all services, everything from minor repairs to contact lens orders to filling new prescriptions for eyewear.
IMPORTANT TO REMEMBER:
When you, the patient, are called back to be seen by the technician, your temperature is checked and your hands will be sanitized. Under some circumstances, you may be asked to spend your dilation period in your car as well. You will be asked to sanitize your hands upon re-entering the building.
***We are allowing only patients in our offices at this time. Patients will be identified by way of a sticker, which we will provide to be placed on their clothing. Visitors will be asked to wait in their vehicles.
