Ophthalmic Counselor

Job Title:

Ophthalmic Counselor

FLSA Status:





Reports to:

Clinical Supervisor


New employees assigned for training

Approval/Revision Date:



To perform all job functions in a courteous and professional manner consistent with the mission and goals of Ophthalmic Consultants of the Capital Region. Primarily responsible for timely, initial patient contact from the main reception area to perform a variety of tasks, including but not limited to; auto-refraction, glasses neutralization, visual field testing,  and/or scheduling/prepping patients for in office laser procedures.


High school diploma or GED. Excellent verbal communication and interpersonal skills. Willingness to travel between offices. Ability to work under pressure and remain calm in highly stressful daily situations.


  • Perform timely (less than 15 minutes from patient arrival) initial technical contact with patient from the main reception area.
  • Assist with the movement of patients through sequences and evaluations.
  • Accurately perform and document the following tests:
    • Automated refraction
    • Automated lensometry
    • Manual lensometry
    • Visual Fields
    • Confrontation visual fields
    • OCTs
    • Minor surgery set-up preparation
  • When needed, skillfully schedule in-house lasers and complete patient consents.
  • Obtain knowledge of medical and ophthalmic terminology; learn how to correctly spell and pronounce terminology.
  • Demonstrate an in-depth knowledge of glaucoma with an ability to assess the quality of Visual Field testing and OCTs.
  • Implement special projects as assigned, including but not limited to; telephones, patient recalls, filing, pharmacy calls, etc.
  • Clean exam lanes.
  • Assist with the ordering of replacement bulbs, batteries and/or parts for instruments and equipment, supplies, etc.
  • Efficiently and accurately take and document patient histories in the practice’s EMR system.


  • Maintain practice and patient confidentiality at all times.
  • Exhibit professional demeanor at all times while representing the practice.
  • Maintain a professional level and volume of communication.
  • Participate in staff and educational meetings and training.
  • Obtain HIPAA/OSHA certification upon hire and each year at a specified time and at the expense of the practice.
  • Perform other duties as assigned.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Most of the on-the-job time is spent walking, sitting, using hands to handle, reaching with hands and arms, talking and hearing. Less than one-third of the time is spent stooping or crouching.
  • Sometimes this job may require weight to be lifted; under one-third of the on-the-job lifting is up to 50 pounds.
  • The job requires the following types of special vision: close, distance, peripheral and depth.
  • Typical noise level for the work environment of this job is moderate (i.e. business office with computers and printers, light traffic).
  • The practice has not determined this position to be at risk for blood borne pathogens as described by O.S.H.A. regulations of 1992.


This job description is intended only to describe the general nature and level of work performed. It is not intended nor should it be interpreted as an exhaustive list of all duties, skills, and responsibilities.  When driving on company business, maintenance of a valid New York Driver’s License and satisfactory driving record is required.

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