To perform all job functions in a courteous and professional manner consistent with the mission and goals of Albany Troy Cataract & Laser Associates, PLLC. Primarily responsible for scheduling ophthalmic surgeries at the ambulatory surgery center and local hospitals in accordance with the practice’s policies and procedures.
High school diploma or GED. Excellent verbal communication skills and the ability to interface with staff members and other facilities. Willingness to travel between offices. Ability to work under pressure and remain calm in highly stressful daily situations.
- Follow all current and future policies and procedures of the department.
- Maintain surgical schedule for doctor(s) and communicate necessary changes.
- Consistently schedule surgery days to the mutual satisfaction of the patient, surgeon and facility staff.
- Coordinate all pre-operative/post-operative visits with patient.
- Contact appropriate facility for scheduling of surgical procedures.
- Maintain and efficiently complete all necessary surgical paperwork.
- Coordinate medical charts with the Medical Records staff.
- Acquire general knowledge of pre-operative testing and ability to explain A-Scans, IOL Calculations, Intraocular Lens Types, IOL Master, Keratometry, Endothelial Cell Counts and any surgical procedure related tests.
- Acquire general knowledge of insurance requirements; call for necessary pre-authorizations.
- Communicate to patients in a manner that instills understanding and confidence about their upcoming procedure.
- Ability to travel between offices and/or to ambulatory surgery center as needed by doctor or practice.
- Copying, filing and scanning as necessary.
- Participate in duties interdepartmentally as deemed necessary, by a member of management and/or doctor(s).
- Provide assistance to other clinic personnel as needed.
- Document the “notes” section of the patient account regarding any pertinent information.
- Maintain practice and patient confidentiality at all times.
- Exhibit professional demeanor at all times while representing the practice.
- Maintain a professional level and volume of communication.
- Participate in staff and educational meetings and training.
- Obtain HIPAA/OSHA certification upon hire and each year at a specified time and at the expense of the practice.
- Perform other duties as assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Most of the on-the-job time is spent walking, sitting, using hands to handle, reaching with hands and arms, talking and hearing. Less than one-third of the time is spent stooping or crouching.
- Sometimes this job may require weight to be lifted; under one-third of the on-the-job lifting is up to 50 pounds.
- The job requires the following types of special vision: close, distance, peripheral and depth.
- Typical noise level for the work environment of this job is moderate (i.e. business office with computers and printers, light traffic).
- Work in an office environment and sustain posture in a seated position for prolonged periods of time.
- The practice has not determined this position to be at risk for blood borne pathogens as described by O.S.H.A. regulations of 1992.
This job description is intended only to describe the general nature and level of work performed. It is not intended nor should it be interpreted as an exhaustive list of all duties, skills, and responsibilities. When driving on company business, maintenance of a valid New York Driver’s License and satisfactory driving record is required.